Privacy Policy - Gardener Barnet

At Gardener Barnet, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, and address.
Service-Related Information: Details about the gardening services you request and any preferences you may have.
Payment Information: Billing details and payment history.
Technical Data: IP address, browser type, and browsing behavior on our website.

How We Use Your Information

Your information is utilized in the following ways:

Providing Services: To schedule and deliver gardening services as per your requests.
Improving Services: To understand your needs and enhance the quality of our offerings.
Communication: To send updates, promotional materials, and respond to your inquiries.
Payment Processing: To handle transactions securely and efficiently.

Data Protection Rights

We are committed to ensuring that your data is protected. You have the following rights regarding your personal information:

Access: Request access to your personal data.
Correction: Request corrections to any inaccurate information.
Deletion: Request the deletion of your personal data.
Restriction: Request the restriction of processing your data.
Portability: Request the transfer of your data to another service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Necessary for the website's functionality.
Analytics Cookies: Help us understand how visitors interact with our website.
Advertising Cookies: Used to provide relevant advertisements to our users.

You can control the use of cookies through your browser settings.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, or assist us in analyzing how our service is used:

Service Providers: Companies that provide required services such as payment processing.
Analytics Providers: Assist in analyzing the use of our services to improve user experience.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Criteria for determining the retention period include the necessity for the service, compliance with legal obligations, and enforcement of our agreements.

Changes to This Privacy Policy

Gardener Barnet may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

Your Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Legal Basis for Processing Personal Data

We process your personal data based on several legal grounds, including:

Consent: When you have given clear consent for us to process your personal data.
Contract: Necessary for the performance of a contract with you.
Legal Obligation: Required to comply with the law.
Legitimate Interests: For our legitimate business interests, such as improving our services.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, or country. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. All decisions about your personal data are made with human oversight to ensure accuracy and fairness.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. To exercise these rights, please contact us through the appropriate channels.

California Privacy Rights

For residents of California, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the purpose of collection, and the right to request the deletion of your personal information. Additionally, you can opt-out of the sale of your personal information.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you promptly and take the necessary steps to mitigate any potential harm.

Accessibility

We strive to make our Privacy Policy accessible to all users. If you have any difficulties accessing or understanding this policy, please let us know so we can provide the necessary assistance.